Customized SaaS Management for Modern IT Teams

Modern IT teams are dealing with incredible tool fragmentation. Core IT tools such as Okta, JAMF, Active Directory, Company-wide tools such as Slack, Zoom and Office365, and a never ending list of function specific SaaS tools like Salesforce, Asana, and Airtable. IT teams need to keep track of 10s to 100s of tools.

But it’s not just about the number of tools. It's also about how complex the core IT tools are, and how different IT tools interact—intricate webs of employees, former employees, contractors, apps, groups, and channels. This creates an environment where it’s hard to keep track of everything across the entire IT estate—a visibility problem.

And a lack of visibility results in pervasive gaps. People have access to tools, groups and channels they shouldn't. Or people who should have access don't. 

There are compliance and device security gaps. Or your MDM and AV solutions are telling you different things about the same devices and you don’t know what to believe. And scores of unused licenses.

You’re dealing with fragmented tools
 

And incredible complexity within each tool
 

The 4 types of visibility gaps in IT environments

Making all of this very difficult
 

Stitchflow - A data first approach to IT visibility

For cross-tool visibility, IT teams need an IT graph: Real-time, fine-grained data from every tool, stitched together in a single pane of glass.

And that's exactly what Stitchflow provides. Stitchflow correlates and normalizes cross-tool IT data with unmatched breadth of endpoint coverage across more than 50 IT specific tools.

We automatically map relationships between tools and give IT teams 360 visibility across their entire IT environment.

The benefits Stitchflow enables:

Visibility, cost and security peace of mind

• The ability to detect and monitor any gaps in user access, resource drift, compliance and SaaS app usage
• Ability to cross-reference and reconcile data between tools that don't traditionally speak with each other (e.g., Okta and Active Directory, MDMs and IDPs)

Operational Efficiency

• Immediate comprehension of distributed context without spreadsheets and VLOOKUPs reconciling data manually across systems
• Immediate single-click actions in multiple tools vs. having to log in to numerous UIs to perform the simplest tasks

Proactive vs. reactive service

• Ability to be proactive because you can act on changes in the underlying data vs. waiting for a ticket to come in
• Better ML applied on the state of all relevant end user data vs. just the ticket title and body

Stitchflow architecture and product components

Stitchflow enables these benefits with a solution purpose built to give IT teams 360 visibility across their entire environment.
 

The components of the Stitchflow platform are:
 

• Data pipelines: ETL built by the Stitchflow team for every important Core IT tool, Company wide tool and SaaS application. Requiring just a one-click connect, each integration is synched with live data and has incredible depth, often synching more than 100 data and action end points per tool.
   
• IT Graph: A real-time graph connecting all of a company's IT resources across users, devices, permissions, resources like channels and groups. The IT graph also has fine-grained RBAC, and teams can control access to data fields and actions on an individual or group basis.
   
• Visibility: Live boards that stitch together data from any combination of data fields across any tools for instant analyses. Coupled with federated search across all of your IT data and detailed filters, any IT analysis across any combination of tools and conditions can be conducted instantly.
   
• Actions: Stitchflow also enables easy actions and remediation. Teams can share live boards and download CSVs, take single actions on any data field from any tool, or even bulk-remediate filtered data conditions across multiple records with just one click.
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How to use Stitchflow

Proactive Protection:

Once tools are connected, Stitchflow detects gaps across your environment for you. With more than 100+ automated checks across employee management, resource drift, security and compliance and application usage, Stitchflow identifies active gaps in your environment that you can remediate with a single click.

We check for gaps in the following categories:

Employee management
 

Resource Drift

Compliance/Device

SaaS app usage

Clean-up

Ad-hoc analyses:

Stitchflow also supports ad-hoc analyses where teams can find any information they need instantly across every tool without spreadsheets or manual grunt-work.

With more than 60 templates for every common IT use case from onboarding/offboarding to license management, IT teams can build any view required to instantly address their need, and then take action from the same single pane of glass.

More than 60 templates across all connected tools across the following categories:
 

• Employee management
• Onboarding/Offboarding
• License Management
• Groups Management
• Device Management
• Compliance

Integrations (currently live in product)

The Stitchflow team has built connectors for the following Core IT tools, Company wide tools and SaaS applications. 

Requiring just a one-click connection, each integration is synched with live data and has incredible depth, often synching more than 100 data and action end points per tool. The Stitchflow team will continue to actively add new integrations so if something is missing, just let us know!

Stitchflow integrations

Our Free Corporate IT Gap Assessment and Typical Impact

Our pilot is free and commitment-light, requiring no set-up; All you have to do is authenticate into your tools and Stitchflow generates a gap analysis

30-minute tool connection call

In a 30 minute guided call, we connect your tools with 1-click through OAuth or API keys from service or admin accounts. Stitchflow has created native integrations into every tool and requires no agents, no set-up or complex data migration.

Preliminary report and prioritization

Once your tools are connected, Stitchflow syncs and keeps all of your data up to date, normalizes and joins your data to create your unique IT graph. We then apply more than 100 tests across employee management, resource drift, compliance, security and application usage. We then prioritize your gaps to focus on the highest impact issues.

Remediation, continuous monitoring and ROI assessment

With Stitchflow you can remediate issues directly in the tool in bulk without having to take cumbersome manual steps in multiple tools. We continuously monitor the gaps and also assess the ROI that you were able to instantly realize in your environment on a gap by gap basis.

The typical impact you should expect to see from the free gap assessment and remediation is:

Visibility
 

• 50-100 stray user accounts fixed/organization initially, followed by 5-10/week
• 25-50 device and admin security issues addressed/organization
• 3-5 analyses/org/week saved per week, translating to time savings of 15-20 hours/org/week

Bulk actions
 

• Average of 2 bulk action/week saving 5-10 hours/week
• Deprovisioning users, unassigning licenses, adding users to groups, etc

Cost and resource gaps
 

• 50 licenses removed/org
• 100s of drifted group and security issues addressed

Join our free pilot program

30 IT teams from incredible companies have been using Stitchflow since May and are seeing daily value - hours saved every week in spreadsheets, quick identification of gaps in their environments, and the ability to rectify painful issues in bulk.

Pilot organizations will also get heavily discounted pricing for current and future Stitchflow products. You can get a demo and try out Stitchflow by signing up below!