IT teams, stop buying RPA tools. Buy an outcome.
If you buy a traditional RPA tool or build a script to automate your IT workflows, you aren't buying a solution. You are buying a homework assignment.
You are buying the privilege of maintaining that script forever.
When the vendor changes their UI on a Tuesday night, your script breaks. When a session token expires at 3 AM, your workflow fails. When a CAPTCHA appears, your automation dies.
And who has to fix it? You do.
The industry has convinced IT teams that "fragility" is just the price of automation. They tell you that browser automation is inherently flaky, so you should just accept 90% reliability.
We reject that. In Identity Governance, "mostly resilient" is not enough. One failed deprovisioning event can leave a dormant account active for months, creating a massive compliance liability.
That is why Stitchflow is not a tool. It is a managed service with a guarantee.
Related read: This same last-mile failure pattern is explained in the Identity Automation Gap.
The reliability loop (and why an RPA alternative for IT automation must assume failure)
We don't just hand you software and wish you luck. We take ownership of the execution.
We built a system that assumes failure will happen and designed a human safety net to catch it every single time.
Layer 1: Deterministic Automation
Our headless browsers don't guess. They follow a rigid, pre-validated path. They check for specific pixels, text, and states. If the "Deactivate" modal doesn't show the exact user email we expect, the machine stops. It refuses to be wrong.
This deterministic approach is also the foundation of secure provisioning automation that never breaks: no heuristics, AI guessing, and brittle scripts.
Layer 2: Human-in-the-Loop (HITL)
When the machine stops – because of a UI change, a new MFA prompt, or a CAPTCHA – it doesn't fail. It pauses.
It instantly alerts our 24/7 engineering team. Within minutes, an on-call engineer steps into a secure, sandboxed environment. They solve the CAPTCHA. They handle the MFA. They update the selector for the new UI button.
Then, they resume the automation from the exact paused state.
To you, the user, it just looks like the job got done. You don't see the panic. You don't see the breakage. You just see a successful log in your IdP.
The 99.5% difference
We put a number on it. We offer a 99.5% uptime SLA.
That is unheard of in browser automation. We can offer it because we treat resilience as our problem, not yours.
- If the UI changes: We fix the integration.
- If MFA triggers: We handle the challenge.
- If the session dies: We rotate the tokens.
You integrate only the apps that matter to you, and you pay only when we deliver the integration.Related read: How Stitchflow Delivers Resilient SCIM Provisioning Uptime With Deterministic Automation and 24/7 HITL
Automation as a Service
Stop paying for tools that give you more work.
Your job is to define the policy ("Offboard users when they leave"). Our job is to execute it, no matter what the vendor throws in our way.
If it breaks, it’s our job to fix it. That is the Stitchflow guarantee.
Ready for a real RPA alternative for IT automation?
Stop maintaining scripts. Stop babysitting bots. Stop accepting 90% reliability. Stitchflow delivers guaranteed automation for every app — even those without SCIM or APIs.
Book a demo and see how Stitchflow becomes your RPA alternative for IT automation.
Frequently asked questions
An RPA alternative for IT automation is a system that doesn’t rely on brittle scripts or self-managed bots. Instead of handing IT a tool to maintain, Stitchflow provides a fully managed automation layer that handles provisioning and deprovisioning reliably—even when vendors change their UI or introduce MFA/CAPTCHA roadblocks.
As Stitchflow's Co-founder and Operations & Customer Success leader, Shankar has spent 3 years as a de facto member of IT teams - learning exactly how they manage the imperfect stack they inherit and what makes automation actually work for them.
